Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return according to the following conditions:
1. Return Period
Customers may request a return or refund within 14 days after receiving the product.
2. Eligibility
• The item must be unused, in its original condition, and in the original packaging.
• Proof of purchase or order number is required.
• Items such as personal care, customized, or discounted products are non-refundable.
3. Return Process
To request a return, please contact our support team via email at zazarsh95@gmail.com or through the “Contact Us” page on our website. Instructions for returning the item will be provided.
4. Shipping Costs
• Return shipping costs are the responsibility of the customer unless the item is defective or the wrong product was sent.
5. Refunds
Once we receive and inspect the returned item, your refund will be processed within 7–14 business days to the original method of payment.